AI automation agency
We transform your business processes with AI agents automation that works 24/7 to generate more revenue and drastically cut costs.
Tanguy De Keyzer Founder & digital strategist Last updated: 28 September 2026
Trusted by growing brands
Sound familiar?
My team loses hours every day to repetitive tasks.
We miss sales opportunities because we aren't available 24/7.
I know AI can help, but not how to implement it.
How we help
We build AI agents and automations that work for you 24/7, qualify leads and take over repetitive work.
Why Customer Impact
No gimmick, but automation that takes repetitive tasks off your hands and frees up time.
Agents that engage and qualify leads day and night, so sales only picks up the warm ones.
We build automation that plugs into your CRM and systems, not alongside them.
We steer on what it delivers: time won and higher conversion, not on the technology itself.
About Customer Impact
Customer Impact is a digital marketing agency founded by Tanguy De Keyzer. For more than 10 years we have been building the growth engine of startups, scale-ups and established companies.
We deploy AI agents to take over repetitive work and qualify leads 24/7, integrated into your existing tools and steered on results.
What we stand for:
What we do
Intelligent assistants that help your customers 24/7, qualify leads and close sales, from chatbots to voice agents.
Automate repetitive tasks such as data entry, email marketing, scheduling and reporting to save time and costs.
Smart chatbots that resolve 80% of customer questions instantly and route complex ones neatly to your team.
Increase your conversion with agents that warm up prospects, automate follow-ups and prepare deals for sales.
Integrate AI into your existing systems for lead scoring, personalized campaigns and smart customer journeys.
Full control over your AI systems, with extensive training for your team and ongoing optimization.
Our process
We map where automation will free up the most time and revenue.
We pick the application with the biggest impact to start with.
We build the agent or flow and connect it to your existing tools.
We test thoroughly and set the automation live once it runs reliably.
We measure the results and expand to the next processes.
Companies that still work manually lose money every day. Employees waste valuable time on repetitive tasks, while potential customers drop off because there is no immediate response. Without smart automation you continuously miss revenue opportunities and overpay for work an AI agent can handle perfectly.
We specialize in AI-driven automations that increase your revenue and drastically lower your operating costs. From custom agents to advanced API integrations and intelligent workflows: our team develops solutions that work for you 24/7 and integrate seamlessly with your existing systems.
Our specialists analyze your business processes in detail and identify which tasks you can automate and which agents will have the biggest impact on your revenue. Together we define clear KPIs, so every euro you invest in AI contributes to measurably higher revenue and significant cost savings.
AI automation works best when it is connected to your broader growth engine. We make agents work seamlessly with your marketing automation and your lead generation, so warmed-up leads are followed up automatically and nothing slips through. And because AI also shapes how you get found, we make sure through AI visibility (GEO) that your brand shows up in ChatGPT, Perplexity and Google AI Overviews. On top of that, we measure every automation against hard numbers with our data and reporting.
Ready to hand over the repetitive work and stop missing revenue opportunities? Contact us and within 24 hours you’ll hear where AI will have the biggest impact on your business.
AI only pays off when you point it at a well-defined, repetitive process instead of at everything at once. Start with one task that costs your team time every day, measure the result rigorously, and build out from there.
Tanguy De Keyzer Founder of Customer Impact and digital strategist No empty promises. This is what clients say about working with Customer Impact.
“I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.”
Axel D.S.
Verified review via Google
“Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.”
Janitor Waterschoot
Verified review via Google
“They do not just execute, they also think along strategically. Real B2B specialists. Recommended!”
Jack Daly
Verified review via Google
“Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.”
Tandarts.nl
Verified review via Google
“Smooth communication, proactive thinking and everything neatly followed up.”
Claire Farrell
Verified review via Google
“Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️”
Jovana Vakic
Verified review via Google
Compare your options
| Customer Impact | Large agency | Freelancer | In-house | |
|---|---|---|---|---|
| Starting point | Your process and KPIs first | Often a platform first | Often one tool | Depends on your team |
| Integrations | CRM, website and existing tools | Varies | Often limited | Depends on your developers |
| Steering on | Resolved conversations, qualified leads and hours saved | Often usage | Often delivery | Depends on goals |
| Lead time | 1 to 2 weeks for a simple chatbot, 4 to 8 weeks for complex agents | Often longer | Depends on availability | Alongside daily work |
| Response time | Reply within 24 hours on working days | Via an account manager | Depends on availability | Immediate, but often one person |
These are typical traits per type of partner, not statements about specific agencies.
What to expect
Week 1
We identify which tasks you can automate and set clear KPIs.
Week 1 to 2
A simple chatbot is live within 1 to 2 weeks.
Week 4 to 8
Agents with multiple integrations typically take 4 to 8 weeks.
Ongoing
A dashboard with real-time results plus a monthly report.
Case studies
YouPower wanted more good B2B requests instead of more requests. Together with a new knowledge base of 552 pages in three languages, we put Stewie, our AI chatbot, on the site. The first request came in on launch day, through Stewie.
In all honesty
What I'm seeing today on the screen is really cool. I think this is modern growth marketing.Contact us
Briefly tell us what it is about. You get a personal reply from Tanguy or someone from the team, not a call centre.
Mainly access to your current systems (CRM, website, email) and a good understanding of your customer journey. No technical background required; we handle everything from development to implementation and training.
The investment depends on scope: a basic chatbot takes less than a complex agent with CRM integrations. Contact us for a tailored proposal. We always work with a clear ROI calculation upfront; most clients earn back their investment within 3 to 6 months.
We define clear KPIs upfront (resolved conversations, response time, qualified leads, booked meetings, hours saved) and give you a dashboard with real-time results plus a monthly report.
A simple chatbot is live within 1 to 2 weeks. More complex agents with multiple integrations typically take 4 to 8 weeks. We work in phases so you see first results quickly.
A standard tool gives you a generic answer script; we build agents that know your own systems, understand your products and actually perform tasks such as qualifying leads or booking meetings. Custom work that fits your processes, not the other way around.
Your data stays yours. We work with secure integrations, process data in line with GDPR and align the setup with your internal guidelines. You keep full control over what the AI can and cannot do.
Small, recurring requests became an automated low-touch sales flow.
A knowledge base in three languages that answers Google and AI assistants.