Reddit marketing agency
The Reddit marketing agency that wins communities for your brand.
We make your brand visible on Reddit, the platform where real conversations happen and trust is earned. Reddit is also a source that ChatGPT and other LLMs often cite.
Tanguy De Keyzer Founder & digital strategist Last updated: 28 September 2026
Trusted by growing brands
Why Customer Impact
Why our approach is different.
Authentic in communities
We participate like a genuine member, not a pushy advertiser. It is the only approach that works on Reddit.
Niche targeting on subreddits
We find the subreddits where your audience is genuinely active and build credibility there.
Visible in AI answers
Reddit is a major source for AI models. Visibility here translates into more mentions in ChatGPT and friends.
Building trust, not pushing
We build reputation and trust for the long term, instead of short-term promotion that backfires.
About Customer Impact
The missing piece of your growth puzzle.
Customer Impact is a digital marketing agency founded by Tanguy De Keyzer. For more than 10 years we have been building the growth engine of startups, scale-ups and established companies.
We use Reddit to build credible visibility in the right communities, connected to your broader visibility in Google and AI.
What we stand for:
- Efficiency over volume: the right levers, not more noise
- Every euro measurable, from lead to revenue
- Marketing and sales aligned around the same goals
- Strategy and execution, under one roof
What we do
The Reddit marketing agency that wins communities for your brand.
Subreddit analysis & strategy
Discover where your audience is truly active and how to participate without standing out as an advertiser.
Conversation campaigns
Start discussions that are valuable to the community and relevant to your brand.
Reddit SEO & AI visibility
Optimize posts so they rank on Reddit, in Google and in LLMs such as ChatGPT, Gemini and Perplexity.
Reporting & analytics
Monthly reports on engagement, brand mentions and your Reddit influence within AI search results.
Our process
From community research to credible visibility in 5 steps.
Community research
We map out which subreddits your audience is genuinely active in.
Strategy and tone
We define how you participate without standing out as an advertiser.
Content and participation
We contribute real value to the conversations that matter for you.
Engagement and follow-up
We build relationships and follow up on conversations consistently.
Measure and adjust
We track visibility and mentions, and refine the approach as we go.
How the wrong Reddit approach holds back growth
Reddit is not a traditional advertising platform. Try to sell there and you get ignored or downvoted. Brands that approach Reddit like Instagram or Google Ads lose credibility and reach. Without an understanding of subcultures, moderators and the right tone of voice, you stay invisible, or worse, your reputation takes the hit.
Convert fans, not accidental visitors
We analyze where your audience hangs out, which subreddits matter and how conversations around your topics take shape. Then we build your brand through valuable interaction, not intrusive ads. We combine Reddit insights with AI-driven data to see where your brand shows up in Google and in ChatGPT, building visibility that sticks in search engines and in people’s minds.
Selling backfires on Reddit. You win by genuinely joining the conversation in the community. And those credible mentions carry serious weight today, because AI models like ChatGPT use Reddit as a source for their answers.
Tanguy De Keyzer Founder of Customer Impact and digital strategist What clients say about us
No empty promises. This is what clients say about working with Customer Impact.
“I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.”
AAxel D.S.
Verified review via Google
“Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.”
JJanitor Waterschoot
Verified review via Google
“They do not just execute, they also think along strategically. Real B2B specialists. Recommended!”
JJack Daly
Verified review via Google
“Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.”
TTandarts.nl
Verified review via Google
“Smooth communication, proactive thinking and everything neatly followed up.”
CClaire Farrell
Verified review via Google
“Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️”
JJovana Vakic
Verified review via Google
Compare your options
Outsourcing Reddit marketing: agency, freelancer or in-house?
| Customer Impact | Large agency | Freelancer | In-house | |
|---|---|---|---|---|
| Approach | Genuine participation in the right communities | Often ads only | Often posting only | Depends on your team |
| Link with AI visibility | Part of our GEO approach | Rarely | Rarely | Rarely |
| Minimum term | 3 months | Often 6 months or longer | Per assignment | Employment contract |
| Steering on | Visibility, mentions and enquiries | Often reach | Often upvotes | Depends on goals |
| Response time | Reply within 24 hours on working days | Via an account manager | Depends on availability | Immediate, but often one person |
These are typical traits per type of partner, not statements about specific agencies.
What to expect
When do you see what?
Week 1 to 2
Research
We find the subreddits where your audience is really active and learn their rules.
Week 3 to 4
First participation
We start taking part in conversations as a genuine member.
Month 2 to 3
Credibility
Helpful contributions build trust and visibility in the right communities.
Month 3 onwards
Visible in AI answers
Reddit is a major source for AI models, so visibility there carries over.
In all honesty
Who is this not for?
- You want to push ads without taking part in the conversation.
- Your audience is not on Reddit.
- You expect results within a few weeks: trust in a community takes time.
Contact us
Tell us where you stand.
Briefly tell us what it is about. You get a personal reply from Tanguy or someone from the team, not a call centre.
Frequently asked questions
What exactly is Reddit marketing? ＋
Building credibility and visibility within relevant communities, not pushing ads.
Can Reddit really contribute to sales? ＋
Definitely, especially for brands building thought leadership or product advice in niches where trust is critical.
Isn't Reddit just for tech people and gamers? ＋
Quite the opposite. Reddit hosts thousands of active communities covering B2B, health, lifestyle, marketing, travel and much more.
What exactly do you measure? ＋
Brand mentions, engagement, CTRs, impact on SEO rankings and visibility in AI search models such as ChatGPT and Gemini.