Customer Impact
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Content marketing agency

Content marketing agency for leads and authority.

Looking for a content marketing agency that doesn't publish for the sake of publishing? We create content based on customer and search intent that builds authority, feeds SEO and attracts leads.

Demand generation at Holmes & Watson Thought leadership that generates enquiries Findable in Google and AI search engines
TDK Tanguy De Keyzer Tanguy De Keyzer Founder & digital strategist

Last updated: 28 September 2026

Trusted by growing brands

  • Atlas Copco
  • Europ Assistance
  • WDP
  • Creditsafe
  • Facilicom Solutions
  • Gom
  • Trigion
  • Food&i
  • Sipwell
  • Aikido Security
  • Fabrique Fantastique
  • Suivo
  • iBood
  • Get Driven
  • TinRate
  • Adventure Valley
  • Werkr
  • Kaizo

Sound familiar?

“

We create content, but it doesn't deliver leads.

“

We don't know what to write about to attract customers.

“

Our content doesn't stand out from the competition's.

“

We publish irregularly and without a clear strategy.

How we help

We create purposeful content based on market and customer research that attracts, engages and convinces your audience, and strengthens your visibility in Google and in AI search engines.

Why Customer Impact

Why our approach is different.

01

Strategy first

We define goal, audience and message before we write, so content contributes to enquiries, not just volume.

02

Content that converts

We write for search intent and for the reader, so traffic actually turns into leads.

03

Distribution, not publish and pray

Good content deserves reach. We push it through the channels where your audience actually spends time.

04

Findable in Google and AI

We build content that ranks in classic search results and in AI answers (GEO).

Customer Impact

About Customer Impact

The missing piece of your growth puzzle.

Customer Impact is a digital marketing agency founded by Tanguy De Keyzer. For more than 10 years we have been building the growth engine of startups, scale-ups and established companies.

Content is never a goal in itself for us, but an engine: we connect it to SEO, GEO and your funnel, so stories actually turn into enquiries.

What we stand for:

  • Efficiency over volume: the right levers, not more noise
  • Every euro measurable, from lead to revenue
  • Marketing and sales aligned around the same goals
  • Strategy and execution, under one roof

What we do

Content marketing agency for leads and authority.

01

Content strategy

A clear plan for content creation, management and distribution that structurally improves your performance.

02

Content creation

Engaging content that attracts your audience, keeps them involved and ties them to your brand.

03

SEO and GEO content

Content that ranks in Google and gets cited by AI search engines like ChatGPT and Google AI Overviews.

04

Content audit

We evaluate the effectiveness of your existing content and optimize for better results.

05

Content distribution

Maximize your reach and engagement with a well-planned distribution strategy across the right channels.

06

Lead nurturing

Content that warms visitors up step by step until they enquire, connected to your marketing automation.

Our process

From strategy to results in 5 steps.

1

Strategy

We define goals, audiences and the themes you want to build authority on.

2

Planning

We build a content calendar around search intent and the stages of the buying journey.

3

Production

We create content that gets the substance right and persuades readers towards a next step.

4

Distribution

We distribute content through SEO, social and email, so it actually gets seen.

5

Measure and adjust

We measure traffic, engagement and enquiries, and double down on what performs.

Content creation that makes an impact

Today’s best companies grow on yesterday’s initiatives. Using content efficiently and effectively is crucial to that: you don’t sell right away, you help first and build trust and authority in the process.

By consistently creating and distributing valuable content, you become the source your audience keeps returning to, while strengthening your SEO and lead nurturing at the same time. As a content marketing agency, we make sure every page has a purpose: get found, build trust and ultimately generate an enquiry.

Our approach: from research to distribution

Good content doesn’t start with writing, it starts with understanding. Our way of working, in four steps:

  1. Research. We map your audience, their search behavior and your competition. Which questions are they asking, and where is the market dropping the ball?
  2. Strategy. We define the themes, formats and channels that make the difference, and tie every piece of content to a stage in the funnel.
  3. Creation. We create content that reads well, ranks and persuades: blogs, guides, landing pages, case studies and more, in your voice.
  4. Distribution and optimization. We push your content through the right channels and improve what underperforms, based on data.

Content that feeds both SEO and GEO

Content is the fuel of findability. Strong content lifts your SEO in Google, and simultaneously makes your brand visible in AI search engines like ChatGPT, Perplexity and Google AI Overviews through GEO (Generative Engine Optimization).

That’s no coincidence: AI models cite sources that are clear, trustworthy and well structured. Exactly the content we build. So you’re working today on visibility in tomorrow’s channel.

From content to leads

Content without a purpose is a cost line. That’s why we tie every piece to a next step. We build content that warms visitors up and, through marketing automation and lead generation, converts them into concrete enquiries. No loose blogs, but a system that moves people from visitor to customer.

Who is this for?

Content marketing works for ambitious companies that want to build long-term findability, authority and a predictable stream of leads, in B2B and B2C alike. Whether you’re just starting out or want your existing content to finally pay off: we start from your goal and work back to the content that gets you there.

Ready to create content that actually delivers leads? Contact us and within 24 hours you’ll hear where your opportunities lie.

“
Good content doesn't start with writing, it starts with research into what genuinely occupies your customer. One page that fully answers a concrete question will, over time, deliver more leads than ten blogs nobody was searching for.
TDK Tanguy De Keyzer Tanguy De Keyzer Founder of Customer Impact and digital strategist
5,023reviews on Google

What clients say about us

No empty promises. This is what clients say about working with Customer Impact.

  • “I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.”

    A

    Axel D.S.

    Verified review via Google

  • “Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.”

    J

    Janitor Waterschoot

    Verified review via Google

  • “They do not just execute, they also think along strategically. Real B2B specialists. Recommended!”

    J

    Jack Daly

    Verified review via Google

  • “Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.”

    T

    Tandarts.nl

    Verified review via Google

  • “Smooth communication, proactive thinking and everything neatly followed up.”

    C

    Claire Farrell

    Verified review via Google

  • “Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️”

    J

    Jovana Vakic

    Verified review via Google

Compare your options

Outsourcing content marketing: agency, freelancer or in-house?

Customer Impact Large agency Freelancer In-house
Price Tailored monthly price, fixed volume Often per article or per hour Per article or per hour Salary, tools and training
Minimum term 3 months, no setup fee Often 6 months or longer Per assignment Employment contract
Strategy and topics Topic plan based on search and customer intent Often included Often supplied by you Depends on your team
Fact-check Every article Varies Varies Depends on your team
Languages Dutch, French and English Often via translation agencies Usually one language Depends on your team
Reporting On visibility and enquiries Often on traffic Rarely Depends on your own tools

These are typical traits per type of partner, not statements about specific agencies.

What to expect

When do you see what?

  1. Week 1 to 2

    Research and topic plan

    We map the questions your audience asks and build a topic plan around search intent and the buying journey.

  2. Week 3 to 4

    First articles live

    The first articles go online checked and published, in your voice.

  3. Month 2 to 3

    Rhythm and first impressions

    A fixed volume every month. First impressions on long questions and in AI Overviews often come within days to weeks.

  4. Month 3 to 6

    First growth in traffic and leads

    Broad head terms and enquiries take longer: count on a few months for growth in traffic and leads.

  5. Month 6 to 12

    Compounding results

    Content stacks up: between month 6 and 12 results keep growing, and we refresh what gets outdated.

Case studies

01

Case: 2,150 clicks and 1 million impressions in 6 months for a Belgian B2B services company

We applied this approach to the website we rebuilt for a Belgian B2B services company and built out a large knowledge base. According to Google Search Console, that site went from almost 0 to 2,150 clicks and 1 million impressions in 6 months, from 26 March to 24 September 2026. We don't yet measure leads from that growth separately.

02

Case: 0 to 2,314 impressions in 19 days for Hedgehog Company

Hedgehog Company, a carbon-accounting SaaS, wanted to be found on the regulations its buyers search for. We wrote a new knowledge base of 18 articles in English and Dutch. Within 19 days it went from 0 to 2,314 impressions and 24 clicks, with 16 of the 18 English articles visible, on average in the top 10.

03

Case: +25% conversion rate for Aikido Security

Aikido Security attracted visitors, but the landing page did not make the value clear enough. We rewrote the content, added clear CTAs and tested variants against each other. The conversion rate rose by 25% and the average time on the page by 15%.

Read the case

In all honesty

Who is this not for?

What clients say

Jij stond boven in AI ook. Ik zocht een partij die zich daar meer mee thuis voelde.
Tim De Schryver, YouPower

Contact us

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Frequently asked questions

Why content marketing instead of just advertising? +

People buy from brands they know and trust. Content builds that authority, feeds your SEO and keeps attracting leads for years. It's an asset that grows in value, while ads stop the moment your budget does.

Who do you create content for? +

Your services aren't for everyone, and neither is your content. We always start from market and customer research so your content hits exactly the right person, in B2B and B2C.

What does content marketing cost in Belgium? +

Pricing depends on scope: the number of articles per month, the number of languages, and whether you also want existing articles refreshed and your AI visibility monitored. Contact us and you get a tailored proposal.

How long before content marketing delivers results? +

First impressions on long, specific questions and in AI Overviews often come within days to weeks. Broad head terms and leads usually take a few months, and the results keep compounding after that. Content is an investment that keeps paying off, not a tap you turn on and off.

How do you measure the results of content? +

We steer on what counts: organic traffic, leads and revenue, not likes or impressions. You get clear reporting that ties content to concrete business results.

Does content marketing work together with SEO and GEO? +

Yes, and that's exactly its power. Good content is the fuel of SEO and of GEO (visibility in AI search engines). We build content that scores in both worlds.

Ready to win your market?

Contact our digital strategist Tanguy.