Customer Impact
← All results
Food&i B2B facility & catering

A marketing and sales program for Food&i

For Food&i we built a full-funnel marketing and sales program: segmentation, a GTM per brand and a lead lifecycle with a tender desk, from brand to conversion.

Result Marketing & sales blueprint
Client
Food&i
Sector
B2B facility & catering
Role
Marketing & sales strategy
The challenge

Growing in a market that buys from the shortlist

Food&i sells corporate catering through long, multi-stakeholder and often tender-driven buying processes. 54% of buyers do their research before the first contact, and in 90% of deals the buyer picks a supplier already on the initial shortlist. With several brands (Bedrijfscatering, Break Express and New Fork) at different deal sizes, there was no shared system to get top of mind without losing lead quality.

In 90% of deals the winner comes from the initial shortlist.

Our approach

From segmentation to a GTM per brand

01

Segmentation and personas

We broke the market down into workable layers (market, account, buying center, buying group, persona) so targeting and top-of-mind awareness became concrete.

02

GTM per deal size

Each brand got the right motion: sales-led for large, tender-driven accounts and marketing and product-led for the high volume of Break Express.

03

45% brand, 55% activation

A full-funnel plan splits budget between long-term brand building and short-term engagement plus sales activation, along the 97/3/1 intent pyramid.

04

Lead lifecycle with a tender desk

Inbound, outbound and a dedicated tender desk feed one shared pipeline, with reactivation, cross-sell, upsell and retention built in.

The result

A repeatable system, not one-off actions

3 GTMs

one approach per brand (catering, Break Express, New Fork)

45/55

budget across brand building and activation

1 blueprint

from segmentation to lead lifecycle and org design

The result is a marketing and sales program that scales: a shared foundation, a GTM per brand and an engagement engine that makes the brand known before a tender even opens.

“A clear program that finally puts marketing and sales on the same plan, from brand building to the tender desk.”
F Food&i
Marketing & Sales

For Food&i we translated an in-depth workshop into a workable marketing strategy and ABM program, with lead generation and thought leadership as the engine for the long decision cycle in facility and catering.

Related service

Marketing strategy that sharpens your growth.

A similar result for your brand? Book a free strategy call with Tanguy.

More results

All results

What clients say about us

Real client reviews on Google.

5,028reviews

Ready to accelerate your growth goals?

Book a call with Tanguy, digital strategist and founder of Customer Impact.