Customer Impact
← Services Marketing agency Luxembourg

A trilingual marketing team for Luxembourg.

Customer Impact is a digital marketing agency based in Antwerp that helps companies in Luxembourg win more leads and visibility, in English, French and German. SEO, GEO and Google, Meta and LinkedIn campaigns by a senior team, with Luxembourg City under three hours away by car.

5.0/5 on Google (23 reviews) 10+ years of experience Reply within 24 hours

Trusted by growing brands

  • Atlas Copco
  • Europ Assistance
  • WDP
  • Creditsafe
  • Facilicom Solutions
  • Gom
  • Trigion
  • Food&i
  • Sipwell
  • Aikido Security
  • Fabrique Fantastique
  • Suivo
  • iBood
  • Get Driven
  • TinRate
  • Adventure Valley
  • Werkr
  • Kaizo

How far are we?

Under three hours by car.

Our Antwerp office is less than three hours from the Grand Duchy. Day-to-day work runs online; for the kickoff and strategy sessions we come to you.

Luxembourg City: 2 h 51 min drive

253 km from our office

CityDistanceDrive
Luxembourg City 253 km 2 h 51 min
Esch-sur-Alzette 265 km 2 h 55 min

Drive time without traffic, measured with OpenStreetMap routing data on 4 October 2026.

Luxembourg in numbers

Digital marketing in Luxembourg: the facts.

80.9%

Google search market share, clearly lower than in neighbouring countries

Source: StatCounter, September 2026
15.6%

combined share of Bing (8.8%) and DuckDuckGo (6.8%)

Source: StatCounter, September 2026
68%

of internet users in Luxembourg are on social media

Source: STATEC, ICT survey 2025
89%

of those users log in every day

Source: STATEC, ICT survey 2025

How Luxembourg searches for an agency

Search termLanguageSearches per month
agence seo luxembourg French 110
agence web luxembourg French 90
marketing agency luxembourg English 90
agence marketing luxembourg French 70
web design luxembourg English 50
webdesign luxemburg German 20

Google Ads data, October 2026, measured in Luxembourg. A click on "agence web" costs more than twice as much there as in France.

What works in Luxembourg

Five things we do differently for Luxembourg.

01

Trilingual by default

Your buyers search in French, English or German depending on who they are. We build pages and campaigns in all three, each written natively and measured in Luxembourg.

02

Bing and DuckDuckGo matter

Google handles only 80.9% of searches, against close to 90% in the neighbouring countries. Bing and DuckDuckGo together take more than 15%, so we optimise and measure for them too.

03

Expensive clicks call for precision

Cost per click in Luxembourg often runs above France. We target precise audiences and invest in organic search, so you do not depend on the most expensive advertising.

04

An international audience

Many of your buyers come from abroad or live across the border. We write for international decision makers, with proof that works in every market.

05

Cited by AI answers

More buyers ask ChatGPT, Perplexity or Google AI Overviews. We write pages that answer directly, in every language, so AI engines name you.

Services

What we do for you.

Minimum term three months, no setup fee, invoiced in euro.

The first 90 days

This is how we start.

Weeks 1-2

Map the opportunities

Audit of your site, campaigns and tracking. Search data measured in Luxembourg, in all three languages. You get the biggest opportunities, ranked by impact.

Weeks 3-6

Foundations and first campaigns

Landing pages, GDPR-compliant conversion tracking, first SEO pages and the first campaigns live. Every action has a goal in leads, not clicks.

Weeks 7-12

Scale what works

We move budget and time to what produces leads and stop the rest. Monthly reporting on leads, pipeline and visibility, with next steps.

Results

Built for companies that sell across borders.

Free visibility scan for your site

Enter your website and get a scan within minutes with concrete improvements for SEO, speed and visibility in AI answers. No sales pitch.

Where should we send your report?

We only use your details for your scan. No spam, unsubscribe anytime.

“In Luxembourg one buyer can search in three languages on three search engines. Winning there means being present wherever they look, not just on Google in French.”

Tanguy De Keyzer, Customer Impact

5,023reviews on Google

What clients say about us

No empty promises. This is what clients say about working with Customer Impact.

  • “I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.”

    A

    Axel D.S.

    Verified review via Google

  • “Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.”

    J

    Janitor Waterschoot

    Verified review via Google

  • “They do not just execute, they also think along strategically. Real B2B specialists. Recommended!”

    J

    Jack Daly

    Verified review via Google

  • “Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.”

    T

    Tandarts.nl

    Verified review via Google

  • “Smooth communication, proactive thinking and everything neatly followed up.”

    C

    Claire Farrell

    Verified review via Google

  • “Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️”

    J

    Jovana Vakic

    Verified review via Google

Frequently asked questions

Working with us from Luxembourg.

Do we need to come to Antwerp?

No. We mostly work online and come to Luxembourg when it matters: the kickoff, strategy sessions and whenever you ask. Luxembourg City is under three hours by car from our office.

Which languages do you work in?

English, French and German, each written natively with keywords measured in Luxembourg. We do not write in Luxembourgish.

What does a marketing agency cost with you?

Pricing depends on scope: the services you choose, the number of channels and markets, and your ambition. Media budget comes on top. Contact us and after a first conversation you get a tailored proposal.

How do invoicing and VAT work?

You get an invoice in euro. For business services between two EU countries the reverse charge usually applies: you account for the VAT yourself in Luxembourg.

Can we start small?

Yes. You can start with one channel or one service for three months. If it works, we scale up.

How fast do you reply?

Within 24 working hours, personally, from Tanguy De Keyzer or someone on the team.

Contact us

Tell Tanguy where you want to go.

Tanguy De Keyzer, founder of Customer Impact, reads every request himself. You get a personal reply within 24 working hours.

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