Startup UNPLGGD Travel from concept to website
How Customer Impact took UNPLGGD Family Travel from concept to a market-ready platform in 60 days, with the customer journey as the foundation.
- Client
- Unpluggd Family Travel
- Sector
- Travel
- Role
- Concept, brand & website
A strong concept, a saturated market
UNPLGGD had a unique idea: premium family adventures to Thailand, Morocco and Namibia around 'Leave the Noise, Live the Moment'. But launching a new travel concept in a market full of established players is all or nothing. Without a clear customer journey and conversion infrastructure, a startup burns budget on unqualified traffic.
How do you successfully bring a new idea to a market full of established players?
Customer journey first, then the technology
Customer journey mapping
Every touchpoint from first awareness to post-booking optimized for concept acceptance.
Message architecture
'Leave the Noise, Live the Moment' translated into a concrete value proposition per phase.
Trip configurator & booking
An interactive configurator and booking infrastructure that reinforce the concept at every interaction.
Integrated brand system
A visual identity that communicates differentiation without scaring off premium families.
From idea to a proud market entry
from concept to a market-ready platform
configurator that families click through every day
message, brand, website and lead generation integrated
Jeffrey and Ingrid now proudly show their website to friends and family.
“The best part was that they did not just respond to what we asked, but anticipated what we would need.”
UNPLGGD Travel
Website development that turns visitors into customers.
A similar result for your brand? Book a free strategy call with Tanguy.
More results
All resultsWhat clients say about us
Real client reviews on Google.
Strong lead generation and analysis of growth opportunities using AI technology that makes a real impact.
René De Keyzer
I have been working with Tanguy for three years now and it is always a pleasure. Plenty more good things to come!
Pieter-Jan Maleux
Tanguy combines knowledge, fresh ideas and hands-on experience in a rare way that makes a tangible difference for growing companies.
Fern Thanaporn Uparirat
Fantastic company to work with. They helped us build our website and with lead generation, and we are very happy with it. The smooth communication made the whole process pleasant.
Lahcene Merzoug
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
Tanguy built a completely new website for us, with a structure and message truly focused on convincing visitors. Highly recommended.
Sam Van den Bosch
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the start. The team complements each other perfectly, so there is always someone with deep expertise in a specific field.
Axel D.S.
Sharp and fast analysis of the problem, the processes and the opportunities. No complicated sales pitch: fast, with a well-working first setup. Pleasant collaboration.
Tandarts.nl
Super professional and incredibly creative. They responded to all our wishes time and again. Truly recommended.
Jovana Vakic
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Their creativity, professionalism and focus on results really stand out.
Natalia Echeverri
Professional approach to building the website for my side business. Happy with the collaboration. Recommended!
Kayna Geusens
Particularly impressive. The expertise is truly astounding!
Chris Kiefert
Very satisfied with the service. Truly professional. I am super happy and recommend it to everyone. Many thanks!
Tatiana Maeijer
Top quality and service. Truly recommended.
Virginia Lesaffer
Strong lead generation and analysis of growth opportunities using AI technology that makes a real impact.
René De Keyzer
I have been working with Tanguy for three years now and it is always a pleasure. Plenty more good things to come!
Pieter-Jan Maleux
Tanguy combines knowledge, fresh ideas and hands-on experience in a rare way that makes a tangible difference for growing companies.
Fern Thanaporn Uparirat
Fantastic company to work with. They helped us build our website and with lead generation, and we are very happy with it. The smooth communication made the whole process pleasant.
Lahcene Merzoug
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
Tanguy built a completely new website for us, with a structure and message truly focused on convincing visitors. Highly recommended.
Sam Van den Bosch
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the start. The team complements each other perfectly, so there is always someone with deep expertise in a specific field.
Axel D.S.
Sharp and fast analysis of the problem, the processes and the opportunities. No complicated sales pitch: fast, with a well-working first setup. Pleasant collaboration.
Tandarts.nl
Super professional and incredibly creative. They responded to all our wishes time and again. Truly recommended.
Jovana Vakic
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Their creativity, professionalism and focus on results really stand out.
Natalia Echeverri
Professional approach to building the website for my side business. Happy with the collaboration. Recommended!
Kayna Geusens
Particularly impressive. The expertise is truly astounding!
Chris Kiefert
Very satisfied with the service. Truly professional. I am super happy and recommend it to everyone. Many thanks!
Tatiana Maeijer
Top quality and service. Truly recommended.
Virginia Lesaffer
Ready to accelerate your growth goals?
Book a call with Tanguy, digital strategist and founder of Customer Impact.