Startup UNPLGGD Travel from concept to website
How Customer Impact took UNPLGGD Family Travel from concept to a market-ready platform in 60 days, with the customer journey as the foundation.
- Client
- Unpluggd Family Travel
- Sector
- Travel
- Role
- Concept, brand & website
A strong concept, a saturated market
UNPLGGD had a unique idea: premium family adventures to Thailand, Morocco and Namibia around 'Leave the Noise, Live the Moment'. But launching a new travel concept in a market full of established players is all or nothing. Without a clear customer journey and conversion infrastructure, a startup burns budget on unqualified traffic.
How do you successfully bring a new idea to a market full of established players?
Customer journey first, then the technology
Customer journey mapping
Every touchpoint from first awareness to post-booking optimized for concept acceptance.
Message architecture
'Leave the Noise, Live the Moment' translated into a concrete value proposition per phase.
Trip configurator & booking
An interactive configurator and booking infrastructure that reinforce the concept at every interaction.
Integrated brand system
A visual identity that communicates differentiation without scaring off premium families.
From idea to a proud market entry
from concept to a market-ready platform
configurator that families click through every day
message, brand, website and lead generation integrated
Jeffrey and Ingrid now proudly show their website to friends and family.
“The best part was that they did not just respond to what we asked, but anticipated what we would need.”
UNPLGGD Travel
Website development that turns visitors into customers.
A similar result for your brand? Contact Tanguy.
More results
All resultsWhat clients say about us
Real client reviews on Google.
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.
Axel D.S.
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
They do not just execute, they also think along strategically. Real B2B specialists. Recommended!
Jack Daly
Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.
Tandarts.nl
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️
Jovana Vakic
Tanguy combines deep expertise, fresh thinking, and hands-on experience to help growing companies achieve meaningful results!
Daphne N
Great service. Lean and mean. Would definitely recommend.
Chris Gauci
Top quality service. Can only recommend.
Virginia Lesaffer
Professional approach to creating the website for my side business. Happy with the collaboration. Definitely recommended!
Kayna Geusens
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.
Axel D.S.
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
They do not just execute, they also think along strategically. Real B2B specialists. Recommended!
Jack Daly
Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.
Tandarts.nl
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️
Jovana Vakic
Tanguy combines deep expertise, fresh thinking, and hands-on experience to help growing companies achieve meaningful results!
Daphne N
Great service. Lean and mean. Would definitely recommend.
Chris Gauci
Top quality service. Can only recommend.
Virginia Lesaffer
Professional approach to creating the website for my side business. Happy with the collaboration. Definitely recommended!
Kayna Geusens
Ready to accelerate your growth goals?
Contact Tanguy, digital strategist and founder of Customer Impact.