SupaStar non-profit achieves successful ticket sales
By optimizing the customer journey and running targeted campaigns, SupaStar non-profit saw a 3x improvement in online performance within weeks.
- Client
- Supastar VZW
- Sector
- Non-profit
- Role
- Campaign & ticket sales
An unclear journey costs sign-ups
During registration periods a lot of traffic flows to SupaStar's website. But an unclear structure meant parents did not find the right information per age group, and conversions lagged in some periods. The more interest there was, the greater the chance that potential participants dropped off.
The more interest there is, the greater the chance we lose participants.
Conversion from the first click
User-friendly flow
A simple booking flow that guides parents through registration without hurdles.
Mobile-first design
The site made accessible so parents can also sign up easily on the go.
Audience-specific tracks
Separate tracks and communication per target group of the summer camp (6 to 20 years).
Targeted campaigns
Ad campaigns that reach the right parents at the right moment.
Significant growth in bookings
improvement in online performance within weeks
from website visitors to actual sign-ups
clear communication per target group
Website and marketing now move as one fluid motion, with more certainty in the funnel.
“This new approach gives a lot more certainty in our marketing. It delivers a much better conversion from website visitors to actual sign-ups. With this we take an enormous leap forward.”
Client
Paid advertising agency for measurable growth.
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Axel D.S.
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Janitor Waterschoot
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Jack Daly
Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.
Tandarts.nl
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Claire Farrell
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Jovana Vakic
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Daphne N
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Chris Gauci
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Virginia Lesaffer
Professional approach to creating the website for my side business. Happy with the collaboration. Definitely recommended!
Kayna Geusens
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.
Axel D.S.
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
They do not just execute, they also think along strategically. Real B2B specialists. Recommended!
Jack Daly
Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.
Tandarts.nl
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️
Jovana Vakic
Tanguy combines deep expertise, fresh thinking, and hands-on experience to help growing companies achieve meaningful results!
Daphne N
Great service. Lean and mean. Would definitely recommend.
Chris Gauci
Top quality service. Can only recommend.
Virginia Lesaffer
Professional approach to creating the website for my side business. Happy with the collaboration. Definitely recommended!
Kayna Geusens
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