+300% mobile conversion rate in the booking process for Adventure Valley Durbuy
How data analysis, UX/UI and technical SEO increased Adventure Valley Durbuy's mobile conversion rate by 300%.
- Client
- Adventure Valley Durbuy
- Sector
- Leisure & entertainment
- Role
- Data analysis, UX/UI & technical SEO
Mobile tickets kept stalling
Adventure Valley Durbuy was selling more and more tickets online, but on mobile visitors dropped off during checkout. Management wanted to lift mobile ticket sales, but first needed to know the real bottlenecks. So we started with a Quick Scan of the digital landscape.
Where exactly in the mobile purchase process were we losing the visitor?
Our approach in brief
Data & behaviour analysis
With GTM, Google Analytics, Search Console, Hotjar and user interviews we exposed the bottlenecks.
Mobile UX research
We combined quantitative data and session recordings to sharpen the mobile usability picture.
Quick wins rolled out
MECE-structured menu, a cleaned-up activities page and a checkout with fewer steps for small screens.
Technical SEO fixes
404/403 errors, URL structure and language tags corrected to remove friction and indexing issues.
The result
mobile conversion rate from first click to purchase
in the mobile checkout process
mobile user journey end to end
By combining data analysis, UX/UI and technical SEO, the mobile checkout became smoother and more appealing, with direct impact on digital revenue.
Marketing reporting and analytics that turn numbers into growth.
A similar result for your brand? Contact Tanguy.
More results
All resultsWhat clients say about us
Real client reviews on Google.
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.
Axel D.S.
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
They do not just execute, they also think along strategically. Real B2B specialists. Recommended!
Jack Daly
Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.
Tandarts.nl
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️
Jovana Vakic
Tanguy combines deep expertise, fresh thinking, and hands-on experience to help growing companies achieve meaningful results!
Daphne N
Great service. Lean and mean. Would definitely recommend.
Chris Gauci
Top quality service. Can only recommend.
Virginia Lesaffer
Professional approach to creating the website for my side business. Happy with the collaboration. Definitely recommended!
Kayna Geusens
I have been working with Customer Impact for a while now and it has been a breath of fresh air from the very start. The team complements itself perfectly, so you always have someone with very extensive knowledge of specific aspects of marketing, ranging from ads to web design and strategy. The hands-on approach means you can always get started right away, and the feedback is always clear and honest. No nonsense, just facts.
Axel D.S.
Customer Impact built a strong new website for us and set up a lead generation approach that truly delivers results.
Janitor Waterschoot
They do not just execute, they also think along strategically. Real B2B specialists. Recommended!
Jack Daly
Sharp and fast analysis of the problem, processes and possibilities. No complicated sales talk, fast, and a first setup that works well. A bit more attention to the fine tuning. Pleasant collaboration.
Tandarts.nl
Smooth communication, proactive thinking and everything neatly followed up.
Claire Farrell
Super professional and extremely creative! They managed to adjust and respond to all of our needs numerous times. Highly recommend ❤️
Jovana Vakic
Tanguy combines deep expertise, fresh thinking, and hands-on experience to help growing companies achieve meaningful results!
Daphne N
Great service. Lean and mean. Would definitely recommend.
Chris Gauci
Top quality service. Can only recommend.
Virginia Lesaffer
Professional approach to creating the website for my side business. Happy with the collaboration. Definitely recommended!
Kayna Geusens
Ready to accelerate your growth goals?
Contact Tanguy, digital strategist and founder of Customer Impact.